What to do after being burgled: A 10-point plan
There’s nothing quite like the immediate sense of affront, violation and outrage that being burgled invokes, but don’t let it cloud what needs to be done.
There are ten important steps that should be undertaken to a) handle the aftermath correctly and b) avoid a repeat occurrence.
1. Call the police. If you think the burglar is still inside, call from a neighbour’s phone. Don’t attempt to confront a burglar.
2. Don’t touch or move anything in the house until the police have arrived. They will need to inspect the scene and collect evidence.
3. The police will give you a case number. Keep it safe – you’ll need to quote it to the insurance company.
4. Check what valuables are missing: cancel cards and report loss of passports.
5. Secure the building. Get emergency contractors to repair damaged locks and broken windows. Check with your insurer first as they may wish to engage specific contractors.
6. Make a list of what’s missing for the police and insurer. Make certain the insurer knows that the list is still in progress. In due course, a loss adjustor will be sent to assess the claim.
7. Review your house security. Think like a burglar, and then shore up any weak areas. Fit locks and install an alarm.
8. For valuables and personal documents, install a good quality, heavy-duty safe. Chubb safes, Yale safes or CMI safes are all fit for purpose.
9. Create an inventory of important possessions. Take photographs and note serial numbers.
10. Review your insurance level. Make sure valuables are specifically listed.
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